Terms of service

Terms of Service

Last Updated: March 16, 2026

This website is operated by Powwow Regalia Store. Throughout the site, the terms “we”, “us” and “our” refer to Powwow Regalia Store. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

1. BUSINESS OPERATIONS & WORKING DAYS

All business operations, including order processing, customer support, and return handling, are conducted during our standard working days:

  • Working Days: Monday through Friday.

  • Operating Hours: 9:00 AM – 5:00 PM (EST).

  • Exclusions: We are closed on Canadian federal holidays. Any orders or inquiries received outside these hours will be processed on the next business day.

2. ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or territory of residence. You may not use our products for any illegal or unauthorized purpose.

3. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4. PRODUCTS AND SERVICES

Certain products may be available exclusively online through the website. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

  • All returns and exchanges are subject to our Return and Refund Policy.

5. SHIPPING AND DELIVERY

Our shipping estimates and procedures are governed by our Shipping Policy. Free shipping is provided for all domestic orders within Canada. Please refer to the Shipping Policy for specific handling and transit times based on our defined Working Days.

6. PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy.

7. ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors and to change or update information if any information is inaccurate at any time without prior notice.

8. GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of [Insert Your Province, e.g., Ontario], Canada.

9. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

10. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

  • Business Name: Powwow Regalia Store

  • Email: powwowregaliastore@gmail.com

  • Phone: +1 5196494909

  • Physical Address: Waterloo ON N2J 0B3, Canada

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)